Primer: What Are Managed Services?
Managed services involve outsourcing ongoing technical operations, like managing integrations, deploying industry-specific AI, or automating workflows to a trusted third-party provider.
Instead of paying for one-off consulting or rushing to fix things when they break, operators get a proactive partner that handles repetitive but high-impact work for them.
Why now?
Coworking businesses in 2025 are seeing their operations, and profits margins, increasingly squeezed by:
💡 Platform fragmentation
CRMs, booking systems, door access, billing, and member apps rarely speak to each other natively.
⏳ Low ops bandwidth
Most coworking teams are lean. Maintaining tech stacks isn’t just inefficient—it’s risky.
🚧 Sync failures = experience failures
Systems falling out of sync lead to customer frustration with access issues, double-bookings, and billing chaos.
🤷♀️ Analysis paralysis + tech-debt
Picking what is best to implement, or how, or when, is slowing down operating teams.
What changes with managed services?
Operators who adopt domain-specific managed services (like Syncaroo) often see dramatic shifts in how their teams spend time:
Instead of firefighting sync issues or training staff to use or debug a multitude of tools, time gets reallocated to growth, innovation, and customer experience.
Not new, right out of the ‘big consulting’ playbooks.
For over 5 years now, leading consulting firms have repeatedly emphasized the power of these specialized managed services.
McKinsey’s 20-30% efficiency gains:
- Companies that focus their outsourcing by domain (e.g., network ops, ERP, or data centers) can offshore 60–70% of the work with 20–30% efficiency gains.
- These relationships often lead to lower churn and higher satisfaction because MSPs become partners, not just vendors.
- “We gain more control when we focus on deliverables instead of micromanaging remote teams,” noted one executive in McKinsey’s 2009 study on IT offshoring.
Deloitte’s “Operate” approach:
Deloitte takes managed services a step further by integrating automation, AIOps, and GenAI under its “Operate” model.
- Their managed services deliver up to 50% efficiency improvements using GenAI-powered assistants.
- Outcome-based SLAs are designed around real business KPIs—like system uptime, user satisfaction, and innovation velocity.
In a 2023 report by Harvard Business Review, David Tapper of IDC noted that “Cost is no longer the main driver. It’s more about achieving greater agility, opening new revenue streams, improving employee productivity, and increasing customer satisfaction”.
The real game changer for tapping into managed services?
As more and more organizations are turning to managed IT services, not just to cut costs, but to gain strategic advantages, the real game-changer is increasingly domain expertise.
Why Syncaroo for coworking managed services?
Unlike generic IT providers, Syncaroo specifically services coworking and flex space businesses.
Syncaroo is trusted by both industry-leading platforms and growing flex space businesses to:
🔧 Manage integrations with industry-specific platforms like Nexudus, OfficeRnD, Essensys, iWorkspaceMail, Upflex, and Alliance
💻 Plan, deploy, and manage two-way syncs with industry-leading platforms like Hubspot and Salesforce
🔁 Syncing mission-critical real-time availability, pricing, and membership data
📊 Offer embedded management, monitoring, and operational insights
💬 Provide dedicated support and proactive guidance
🧠 Continuously optimize implementations—not just set-it-and-forget-it installs
Final Thought
Coworking is scaling fast—and your backend needs to scale too.
Managed services, when built for your industry, can help you move faster, with fewer headaches and more confidence.
And that’s not outsourcing. That’s upgrading.
Ready to upgrade your coworking business? Start with a free 1-on-1 call right here.
